Beware of Maybank Email Scammers

Phishing scams are nothing new. In fact, if you’re a PayPal user you’re already receiving tons of fake emails that appear to be legitimate messages sent by PayPal. If you’re a Maybank2u user, now you have that same problem as well.

If you’re not sure how to recognize a phishing scam, let me give you an example.

maybank-scam

You will get an email that appears as if it was sent from Maybank themselves. Even the email address it was sent from may appear to be from Maybank themselves.

But if you put your mouse over the link in the email, you can see exactly what website it takes you to – which of course will not be the Maybank website. Do not click on the link, and if you did, do not enter any information or try to login to the site you were taken too.

Same thing applies for phishing emails related to other banks, it’s better ignore these emails altogether and type in the bank website directly in your browser.

Another useful online privacy lesson brought to you by Gobala Krishnan :)

How Safe Is Your Maybank / Maybank2u Personal Information?

mb2u_logo_r If someone knows your Maybank account, they can get your phone number, address and other details. All they need is someone (a friend?) in Maybank that has access to the system. That’s exactly what happened to me today.

Someone called me on my personal mobile phone, and didn’t introduce himself at all. He started speaking in Tamil and I told him I could not speak in Tamil. Actually I can but I prefer not to, especially considering once you speak in Tamil, they tend to treat you less professionally. Then our conversation continued in BM.

Then as usual when someone gets hold of my personal number I always ask them how they got it. If they refused to say, conversation is over. When I asked this guy, he said:

I ask my friend in Maybank to get your phone number, from the Maybank2u account number you give on your website.

I know the fact that my name appeared in NST would draw some unexpected attention, but I didn’t expect it to come this way. The fact that someone like this can easily get access to my confidential Maybank details made me angry. Does Maybank allow anyone with access to the system to see a customer’s personal details? Should it not be available to only higher level people, with limited access?

My conversation with that guy didn’t go well after that.

Although he apologized for getting my number that way (but refused to let me know the name of the person who helped him get it or his own name for that matter) I already felt that my personal information and privacy has been compromised. I was not in the mood to talk, and I wasn’t in the mood to be nice either..

Personal data security is extremely important, but do you really think any of your information like the ones in Maybank, your credit card, your EPF data etc is really protected? I think it will never really be 100% secure, especially when other human beings are involved.

Securing Your Online Data

There are many ways people can get your information, and the easiest way is to get hold of your login and password, which they can easily get by installing some type of keylogger software in your PC. Then, they are able to track ANY login and password you use to access your account. I strongly recommend you get RoboForm to protect all your online login data and please don’t do the same mistake I did; please do not use the same password for all your logins!