The Problem With Information Products

I announced earlier this year my plans for 2010, which will see me moving away from creating information products. Sure, information marketing has given me the opportunity to quit my job, start a company, and become somewhat popular in a small niche.

But I really want to achieve more than that, and I decided last year that the only way to move forward is to forget about information marketing. Instead, I now see information as the “icing on the cake” type of business.

It’s great and easy to do when you have already built a strong business model doing something else. But to depend on it solely is suicide. It’s the truth.

What is the problem with information marketing?

Firstly, for the sake of people who still don’t get it, “information marketing” basically involves selling in-demand “how to” information on a particular topic. People are willing to pay for that information because they perceive you as the expert who has inside information, experience and a proven method for success.

In my case, the topic has mostly been about blogging and making money online.

Information marketing has 5 serious flaws:

  • It gets outdated easily – Unless you’re in an evergreen market like dating, losing weight etc, from the moment you sell your information product it’s on a downward spiral to being viewed as “old” or “outdated”.
  • “Version 2” always fails to excite – Publish a successful e-book today, lots of marketers are interested in promoting it. A year later come up with version 2 and you’ll be lucky to get the same level of success. There are exceptions of course.
  • Your scope is limited – You may be an expert in one field. But how many different e-books can you spin on the same topic? I know some marketers who produce tons of new e-books and membership sites on just one topic (and are successful at it), but the truth is that each of those products contain 80% the same information. If you are honest to yourself, it is not good value to your loyal customers.
  • It’s not truly scalable – You are the expert. You must be the one creating the actual “information” part of the product. Sure you can have a big team to do everything else, but people buy the product because of you. It’s impossible to train your staff to become you.
  • Shrinking residual income – Now, creating any information product by itself will get you some sort of residual income. But it’s always on a downward trend, refer to point number 1 and 2. The only real solution is to keep coming up with new information products.

Now, I’m not saying that I will never create an information products again. Rest assured, I have mastered the art and I will create them from time to time. However, it’s not going to my bread and butter.

So then what will?

I’ve decided to move towards creating software applications. Not just any type of software, but specifically web marketing software.

After searching my soul for the truth, I realize if I want to move forwards, software is the answer. It’s the only way to keep moving forward, make improvements, and still achieve ever-growing residual income.

It’s the only real solution to grow an Internet marketing company exponentially. It’s also the most profitable option in the long run.

Sure, there are many players in the software game. Just as there are many players in the information marketing game. But I have an edge here that is unique to me, which no one else has. What this “edge” is I rather not say until it’s proven.

I am pretty confident that I can be successful in launching at least two profitable software applications within this year. This is the year that I need to breakthrough to the next level.

I will do it.

Google AdWords Support Run By Robots

adwords-suckThere is no real human being in the Google AdWords support team. Only robots who are programmed to follow specific commands and send out canned email responses. Sure you may be thinking I’m just saying this after my AdWords account got banned. But do take a look at this ad which I’m sure many of you may have come across if you’re in Malaysia.

If you understand Bahasa Malaysia, you will know that the ad is advertising prostitution, using Google’s content network. Yet the actual site itself is a rather dodgy MLM program, highly likely to be a scam.

How can an ad like this one not violate their terms of service? Don’t they actually have a support staff who understands BM doing quality control?

Perhaps the AdWords robot support team just haven’t been updated with the latest software patch and language module. They are full of so full of shit that they don’t even know they stink.

I Hate First-Cookie Affiliate Programs

I’ve blogged about my Aweber commission check and some of the strategies I used to generate it, but I forgot to mention that it works on a “first affiliate cookie” basis.

That simply means that the first affiliate to get a click on his link will embed the cookie to the potential customer’s computer, and get commissions for an eventual sale. If the same person later clicks on your affiliate link and signs up, you get nothing because you were not the first affiliate.

I hate this concept, and here’s why:

  • It encourages and rewards non-personal mass marketers (and spammers)
  • It’s totally unfair to the guy who put in serious effort to “get the sale”

Imagine if you’re a real estate agent for a while. You find the potential buyer, show him around the house, convince him that it’s the dream home he’s been looking for. He decides to buy it – though your efforts – but the actual commission goes to the guy who put in a spam flyer about that house into the buyer’s mailbox.

 The argument is simple: The guy who “closed” the sale should get the reward. Not the guys who blasted his affiliate link to every corner of the Internet.

Even if you write a great review about the product (Aweber for example), continuously recommend it on your site etc, you’re not getting all the commissions that you should. Some of your visitors clicked on an Aweber affiliate link somewhere else before out of curiosity, but they were not interested. It was you who showed them why they should get an Aweber account, you sold it to them.

imageFor example: On my Aweber review page I offer a bonus to whoever signs up from my affiliate link on that site. Almost 40% of the people who email me to claim the bonus swear that they clicked on my link and signed up – yet it doesn’t show in my affiliate earnings.

I have to ask them to contact Aweber and manually adjust the commission back to me, which most are willing to do. Without this sort of manual intervention, 40% of sales from that page, based on my effort and content, goes to someone else. Someone who “got the click first” but never actually “sold” the product.

The lesson: Check if the product you’re promoting works on a first-cookie or “last-cookie” basis. If it works on a first-cookie-gets-the-sale basis, you need to offer a bonus so that people who bought from your affiliate link will get back to you, and you can manually reverse the commissions into your account. It’s a little bit more effort, but it pays.

My Google AdWords Account Got Banned

I promised to talk about how Google banned my AdWords account and almost forgot about it. Just to get the record straight and remind myself never to depend on Google, I decided to write it finally.

So the word “ban” usually implies that I did something terribly wrong, right? Well actually, I really don’t understand exactly what I did, even till today. Let’s go back to that stupid anonymous email I got from Google AdWords:

Dear advertiser,

We are writing to let you know that your Google AdWords account has been disabled due to one or more serious violations of our advertising policies related to Landing Page and Site Quality.  As a result, your ads will no longer run through the Google AdWords system and we are unable to accept advertising from you in the future.  Please note that future accounts you open will also be disabled.

As part of our commitment to making the AdWords experience safe and effective for our users and our advertisers, we routinely review the landing pages that our advertisers promote through our search and content networks.  If we find that an advertiser has submitted a landing page that egregiously violates our policies, we reserve the right to take immediate account-level action.

Landing pages advertised via AdWords must have relevant, original content, and must be transparent about the nature of the business being promoted. Further, advertising certain types of sites will lead to immediate account disabling.  These types of sites include, but are not limited to:

  1. Sites that charge users or collect personal information in exchange for a product that is never delivered
  2. Sites that charge for “free” software
  3. Sites that trick users into paying for fake or poor-quality content
  4. Sites that charge users for information that makes unrealistic promises of financial or personal gain
  5. Sites that install malware software on a visitor’s computer

Please note that this action is related to sites that have recently been advertised through your account.  In a review of your account history, we found that your account had submitted a least one site that egregiously violated our advertising policies.  Although you may have removed these sites since our latest review, advertisers that have a history of promoting these types of sites are still subject to account-level disabling.

So that was it. After six bloody years using AdWords and trying to keep up with all their ever changing Terms and Conditions, and never getting ANY campaigned banned or slapped, I was just cut loose.

Banned for life. Email didn’t even contain my name.

The thing is, I wasn’t even promoting any affiliate stuff, just three of my own sites: Death of a Blogger, Host Commando and PLR WP Videos.

The “Death of a Blogger” site was getting a good 28% optin conversion from AdWords traffic. The PLR Videos site was getting a good overall sales conversion of 3%++ and it was very profitable too.

My ads were all getting good CTR, my landing page scores was between 7 to 10. I never got any ads disabled or any warning from Google previously, for six years.

So basically even though I wrote good ads and promoted stuff people wanted, with results to prove it, Google thinks otherwise.

Did I go against some of their terms and conditions? Well I don’t know because they are so vague and subjective.

And the worst part, they selectively applied their bans. Any product I was promoting when I got banned, you’ll still see a lot of people promoting similar ones via AdWords.

After trying to get in touch with a human being (with a name) and failing, I finally decided I’m done with AdWords. In fact I’m done with any Google product that required me to be in business with them. That’s why although I got approved for the Google Affiliate Network, I completely ignored it.

Won’t they just do the same thing to me later? Ban me for life, treat me like a rabid unwanted dog? All three responses I got from them were the same vague, canned answers that never really told me exactly what they found so offensive with my ads that they had to slap a lifetime ban.

Actually I’m not alone. Apparently more than 15,000 direct marketers got similar emails, all of them banned for life. If you’re not banned by AdWords yet, it’s probably just a matter of time.

Well, if Google prefers to treat human beings like machines with no human touch at all, sooner or later they will only be doing business with machines. Right now, I hate them.

Ok, rant is over. Life moves on. Screw Google.

Market Your Feeds Better with FeedBurner

You are a blogger and are glad to see traffic on your website. However, do you have any clues of how does your blog feed look like? How many feed readers you have and are they happy with the feed?

Top blogs have a large number feed subscribers and with services like feedburner, one can optimize as well as monetize a blog feed.

Before getting into all that, one needs to visualize how your blog feed appears on popular readers like Google Reader, Feed daemon, etc.

Quick steps to setup your blog feeds;

  1. Go to Word Press Admin panel -> Settings –> Reading. Select Full text for feeds.

    clip_image001

  2. Log on to feedburner and create an account. Add and verify your blog.
  3. Head over to Your Feed burner feed management section, click on your feed and select Edit feed details. For Original Feed URL put http://www.yourblog.com/feed
  4.  feedburner

  5. Go to Optimize -> Summary burner and make sure that Summary burner isn’t active.

    clip_image003

  6. Use  Flagrant disregard Feedburner Plugin to allow automatic detection of your feedburner feed when a visitors subscribes to your blog’s feed.

Now that everything is done head over to Google Reader, or any Feed reader and check out your feed. It should display the full feed!

When you’re done, you’ll have better looking feeds that are easier to read and look far more professional.

Further, you may explore feedburner’s possibilities which include features like monetizing your feeds, analyzing your feed readers, etc.

feedburner-monetize

With feedburner, there is always more that you can do. Burn your feed today, if you haven’t already. Happy feed burning!

Is Google AdSense A Dying Trend?

adsense

A lot of people have been making money with Google AdSense since well… the beginning of time. However around 2007 AdSense made a lot of changes to their program and their payout has been decreasing since. Maybe Google decided to keep more money for themselves, after all they never really let you know how much you’re supposed to be paid.

Watch the Google trend: http://www.google.com/trends?q=adsense 

Yes you can still make money from Google AdSense, but it’s definitely not as lucrative as it used to be. Yet strangely enough, it’s still one of the easiest ways to make your first few cents online. The problem is that it can stay at “just a few cents daily” if you’re not sure of what you’re doing, and it’s not going to make you a millionaire either.

I think you can make your own conclusions on this one. Is AdSense on it’s way out slowly, or do we need more time to judge?

Google Buzz – It’s Convenient

Ok, you already know about Google Buzz, so I’m not going to say much. Compared to FaceBook or Twitter, Buzz is definitely more convenient for me as I check my email 10 times more than I go to FaceBook.

image

My Buzz profile is here: http://www.google.com/profiles/gobala

Add me… please? I beg you :)

Wordcamp Indonesia 2010

Wordcampid 2010 is 2nd wordcamp event held on January 30, 2010 at Gunadarma University, depok Indonesia. This event was very well organized by Valent Mustamin and team.

registration

After opening remarks by Rector of Gunadarma university, this event was started with presentation by Risman Adnan, Senior Developer Advisor Microsoft Asia HQ and Ronald Rajagukguk, Developer Advisor titled “develop and run PHP on windows Say (hello); to wordpress on Azure”.

Opening by rector of Gunadarma University

Risman Adnan

Presentation Slide

2nd speaker is Beau lebens, from Automattic. Beau brings us a general look at wordpress 2.9 and what is coming in WordPress 3.0. There are a few new features in wordpress 3.0 like a Post_types, Menu manager, merging with wordpress-mu and introduce new default theme schedule to be release on April 13, 2010. No more default Kubrick theme! WordPress also introduce three new people for svn committer to make release process faster.

Beau Leben

Presentation Slide

Presentation by Harry sufehmi, Scaling up WordPress, Easy, Cheap, Faster: Pick Three. Harry shared interesting topic in optimizing wordpress performance using Squid.

Harry Sufehmi

Presentation Slide

Presentation by Hans Zaunere, president and founder of New York php community.

Hans Zaunere

Presentation Slide

WordPress as content management system by Setyagus Sucipto. This topic is another interesting topic. Setyagus share with participant how to simplified wordpress for customer. Actually the idea is quite simple, remove all information that customer do not need and highlight those really customer needs. With combination of a few plugin, we can simplify wordpress as a CMS.

Setyagus Sucipto

Presentation Slide

The others presenter is Idris Khanafi from MySQL Indonesia community and Made Wiryana,Gunadarma University lecturer with topic “Why Mysql” and “Bandung Bondowoso Project Workflow”. Idris Khanafi highlight why we should choose MySql, from the technical and financial view.

Presentation Slide

These WordcampId ends with attendees open session and demo of Intense Debate by Beau Leben.In the attendees open session, Simon Lim was share his finding how to use Google apps to minimize server load.

Crafty Cart – Free WordPress Shopping Theme

Do you wish to run an online shop? Have you just finalized your idea of running an e-commerce website and you’re biased with WordPress? We have something slick that might attract you much!

crafty-cart

Crafty Cart is amongst the most opted and fun to use WordPress theme that has been designed to provide users with an easy way to create online shops. This theme neatly integrates with the e-commerce plug-in to create a highly practical e-commerce solution. Crafty Cart features a spanking new retro style that is one of the best to sell out various handmade items such as t-shirts, etc. from an online shop. Crafty cart is a two column SEO optimized WordPress theme available in soft pink shades. This theme has 2 widget ready side bars and Gravatar support which makes it completely advertisement ready.

Crafty cart features one bio box that can be easily edited independently on both the side bars and remains completely unaffected if any of the widgets are used. Crafty cart theme holds complete compatibility with WordPress 2.6+. Check out a sleek preview of Craft Cart.

Some salient features of this Free WordPress theme include;

  • Crafty cart provides with the facility to keep both the code tidily and clearly organized to go ahead with ones styling preferences.
  • With Gravatars and separate Pingbacks, Crafty cart allows freedom from the hassles of updating a theme or redoing the various template hacks.
  • Crafty cart requires a WordPress e-commerce plugin to start the shopping cart functionality and work as a completely functional blog on its own.
  • The typeface choice for the various headers is a real nice option.
  • Theme supports most HTML tags like – <cite>, <abbr>, <del>, <ins> and <dt>.
  • The comment area of Crafty cart has been done in a nice way and one has various styling of comments for both odd and even.
  • The blog title area is quite big enough and has been has enough space to form two lines.
  • The anchor texts that are present on the sidebar provide a bold styling to the text which at the same time gives a jumpy effect to the rest of the sidebar also.

After trying to Crafty Cart for a small initiative, I could convey that it’s a nice theme for wannabe sellers to get the e-commerce rolling.

Just 3 easy steps and you shall set it rolling;

  1. Download the FREE theme and e-commerce plugin.
  2. Install the theme and plugin to activate the same.
  3. Add your PayPal or Google Checkout details in the settings option.
  4. There is no 4th step!

Stay tuned for more themes and plugins!

Malaysia Internet Summit – Why You Should Join

On 21st February 2010 (postponed to an unknown date) I will be speaking at Malaysia Internet Summit – probably the biggest local Internet marketing event ever in Malaysia – at PWTC or Putra World Trade Center. The organizers are expecting at least 1,500 participants for this one day event.

malaysia-internet-summit

I am one of the four featured speakers, which include (left to right) Shuth from WangCyber, Irfan Khairi from RahsiaInternet and SmartZul from SmartUsaha. Malaysia Internet Summit also includes several expert panelists:

This seminar is predominantly in Bahasa Melayu but some speakers and panelists will of course speak both English and BM. Here’s why I recommend that you attend Malaysia Internet Summit:

  • At RM397 (amount changed and unformed at the moment) it’s one of the most affordable events in Malaysia
  • You’ll meet some of the top Internet marketing minds in Malaysia
  • You’ll get to network and get useful business contacts
  • Of course, you’ll learn valuable marketing secrets

I strongly recommend that you grab your seats now to qualify for early bird pricing.

More info: Malaysia Internet Summit